Comments on: Rooting for the underdog

By: Air Jordan 11 Concord

Air Jordan 11 Concord — Sat, 07 Jan 2012 07:06:09 +0000

555sql Only when you seize today can you not lose tomorrow.

By: Pete Leighton

Pete Leighton — Sat, 16 Feb 2008 16:31:36 +0000

You write, “Even small businesses can achieve big results?”
With a lot of hard work, I was able to get Pete’s RV of Arizona an exclusive 7 coach RV display in the Superbowl vendor area with Gulfstream coach. We actually lost the deal the night before staging and put it back together in the final hours! We had national TV spots and much more. Response was tremendous and we even had one of the bands hang out and watch the game in a coach with us while waiting to play after the game!
Hard work paid off for this small business!

By: jeff

jeff — Thu, 14 Feb 2008 13:40:06 +0000

The Underdog. Wow, the industry is feeling that way right now. Good points to make everyone think about. We have seen struggling times like our industry is experiencing before. This creates very poor mentalities as you mentioned and everyone wants to scrutinize the numbers. Point is things are not going to turn around immediately so what can you do as a company? Well I have experienced this before, so you can either complain and whine or get back to the basics. I truly believe now is the time to really evaluate what you are providing for your customers. Now is the time to scrutinize your lineup. How is the quality of my product? Do customers pay more for better quaility? Absolutely! Now is the time to search the suppliers and evaluate their offerings. No one wants to spend time in the repair shop. Where are my biggest warranty issues? You have not had time to deal with them when things are at a fast pace. Deal with it now. Find out what the issues really are. Do I offer the best features in my product? Probably not. Survey your customers. Find out what they want. Do my sales people understand the benefits of these features and how to present them? Doubtful. When it is easy to sell, why bother knowing the product? Train them. What is the competition offering? Find something better. In short, the industry will turn around again. Will you be the team that is prepared with a game plan and the product when this happens? Nice article Erica.

By: roland (rv service mngr)

roland (rv service mngr) — Tue, 12 Feb 2008 21:30:24 +0000

Erica, well said to say the least!! We are small, but when it comes to service around this area, our reputation cant be touched!!, as a matter of fact some of “The big Dogs” around here, come to me for answers or send me customers for repairs. Fact is Knowledge is Power!! I strive on training any tech that works in service to be able to out diagnose and out perform the average tech in half the time. who would ever think that youd come up with a “underdog story” that really exists!! Cool!