Help wanted: Seal sleuth
Tuesday, May 29th, 2007What happened to the RVIA seals on some recreation vehicles being shipped to dealers? Did the seals fall off while being transported to the dealers’ lots? Did the manufacturer run out on the assembly line? Is RVIA redesigning the seals and waiting for the initial print order from the manufacturer? Or is something more sinister involved? Where is Chief Inspector Jacques Clouseau when we really need him? Rumor has it that some RV manufacturers have discovered a loophole around building RVs that meet the RV Industry Association’s stringent safety and quality standards. These units are easily identified by the lack of an RVIA seal near the RV’s main entrance door. What’s unusual is that some of the manufacturers with seals missing on their units are actively involved with RVIA and even display units at the National RV Show in Louisville. The issue came about when dealers started noticing seals missing on some units parked on their lots. There is a provision in the RVIA bylaws in which members are required to display “the applicable Membership Identification Seal on all vehicles to which the standards are applicable…” Therein lies the loophole. It’s been pointed out to me that RVIA doesn’t require a seal on travel trailers over 340 square feet. As a result, several manufactures are building RVs without having to submit to or be challenged for complying with RVIA standards.
I haven’t received a response from RVIA regarding the existence of this loophole. But, if it is true, it doesn’t make sense. RVIA loses money by failing to enforce their seal requirements. It’s also a public confidence/public relations problem. Overlooking the ability of some manufacturers to build a unit that doesn’t necessarily meet industry standards would actually give some members preferential treatment over others who play by the rules. Ignoring seal requirements doesn’t sound like something RVIA would knowingly do. I understand that some companies building emergency shelter units post-Katrina successfully argued that they shouldn’t have to purchase seals for units that were never designed to be recreation vehicles, i.e.: they contain no septic holding tanks. Not requiring seals in those instances would make sense for the industry. After all, we wouldn’t want any RV built to substandard specs to be officially recognized by the industry. To do so would give consumers the wrong impression of what a recreation vehicle really is. But, in other instances, a missing seal signals trouble for any RV dealer who opts to carry the unit on his lot. Why? Liability. Imagine if a dealer sells an RV that does not bear the official seal of the RV industry – an insignia that tells consumers the unit was manufactured in accordance with strict construction standards adopted by industry experts. Now imagine if the person buying the “unsealed” unit is seriously injured or killed while using or towing the RV. I’d suspect the legal vultures would descend upon the dealership to find out why they were selling RVs that were knowingly constructed in a way that did not comply with the strict requirements established — and enforced — by the RV industry. As one reader pointed out, “If a dealer sells 90 percent of his units with seals on them and 10 percent of his units don’t have seals, is he not selling something he knowingly admits does not meet minimum acceptable standards and, therefore, does not qualify for the RVIA seal?”
A dealer who is sued over a safety issue involving a sealed unit may stand a better chance of deflecting more liability to the manufacturer who can defend itself by pointing to the industry requirements. But, a dealer selling an unsealed unit may be left hanging from a lamp post by a manufacturer who simply shrugs its shoulders and tells the court, “he knew what he was buying and selling.” The bottom line is how much is a deal really worth? If a dealer is willing to put his company’s reputation and his personal financial security at risk to sell a trailer for $300 or $500 less than models that meet RVIA standards, perhaps he gets what he deserves. But my guess is that most dealers don’t even realize that some RVs are being built without the industry’s official seals – especially if he carries other products from the same manufacturer that bear the seal. It might be a good investment of time on a slow morning to have the sales staff sipping coffee while walking the lot to verify that every RV on that lot bears the seal of the RV Industry Association. If they find one missing, it would be worth a phone call to the manufacturer to discover why they are building units that aren’t up to industry standards and then to learn what that unit in particular is lacking that prevents it from being officially endorsed by the industry. At least then the dealer can make an informed decision as to whether he wants to assume that risk.
I’d also be interested in knowing which manufacturers are shipping units without seals – as would my other dealer readers, I suspect. Some manufacturers might even be interested in knowing which of their competitors are building substandard products, although I suspect a few may already know. What we need is a really good seal sleuth.
